At ExplaraX, protecting your personal information is our top priority. Our commitment to security means we implement industry-standard measures to safeguard your data. This includes encrypted data transmission (SSL/TLS), secure cloud storage with access controls, and regular security audits. We do not store sensitive payment information such as credit card numbers or PINs on our servers; instead, all payment transactions are processed through PCI-DSS compliant payment gateway providers. Furthermore, our employees sign strict confidentiality agreements and only access your data when necessary to provide services, fix bugs, or enhance product features.

We collect information during registration, service usage, and site interactions to provide the best possible experience and improve our platform. This includes basic account details, usage patterns, IP addresses, and cookie data. We share this information only with your explicit consent, except when legally required by law enforcement or when using trusted third-party service providers (such as payment processors, email platforms, WhatsApp Business API, and analytics tools) who help us deliver our services. If your profile is set to public, you may receive messages from other users and external sources.

For complete details about what information we collect and how we use it, your data protection rights (including GDPR rights for EU residents), how to request data deletion or exercise your privacy rights, our security protocols and third-party integrations, cookie usage and tracking technologies, and international data transfers and legal compliance, please review our comprehensive Privacy Policy and Cookie Policy.

For any privacy-related questions or data requests, please contact us at support@explarax.com.